24-Hour Tree Service: What We Do & When to Call

After-hours tree emergencies often happen suddenly—during high winds, heavy rain, late-night storms, or when a weakened tree finally gives way. Our 24-hour emergency service is designed to help homeowners, HOAs, and businesses stay safe and prevent further damage.

Whether a tree has already fallen or is threatening to fall, Bay Area Tree Care can help stabilize the situation, remove hazards, and coordinate with utilities or other emergency responders.

Quick checklist: when to call 24-hour service

Call immediately if you see any of these:

• A tree has fallen on a house, vehicle, or across a driveway
• Power lines are involved or threatened
• A large branch is hanging or partially broken
• A tree is leaning suddenly after wind or rain
• A tree has split or cracked and is at risk of falling
• Your only access road or driveway is blocked

1. What qualifies as a tree emergency?

Not every fallen branch requires 24/7 response—but when life, property, or access is at risk, it’s considered an emergency.

Examples include:

• Structural damage or risk of collapse
• Any interaction with electrical wires
• Trees blocking emergency exits or driveways
• Storm-damaged trees with unstable stems or leaders
• Trees threatening people, pets, or active work areas

2. Who to call first during a tree emergency

For safety and efficiency, contact the right party in the right order:

• 1. 911 — if there are injuries, fire, or immediate hazards
• 2. Your electric utility — if any wires are involved
• 3. Bay Area Tree Care — for tree removal, stabilization, and cleanup
• 4. Your insurance provider — to begin documentation

3. What we’ll ask when you call after hours

To prepare properly, we’ll ask for:

• Your address and best contact number
• Whether power lines or utilities are involved
• What the tree has hit (home, fence, driveway, etc.)
• If the tree is still standing or partially failed
• Access details (gate width, slope, parking)

4. What happens when our emergency crew arrives

After ensuring the site is safe, our crew will stabilize the area and develop a plan to remove the hazard without causing additional damage.

Typical steps include:

• Securing the work zone
• Assessing structural risks
• Cutting and lowering limbs safely
• Protecting roofs, vehicles, and fences
• Clearing access routes quickly

5. Temporary vs. full cleanup

During nighttime or storm conditions, the priority is safety—full cleanup may take place the next day.

• Clearing hazards
• Removing weight from structures
• Opening access routes
• Stacking wood temporarily if needed

6. Insurance documentation & photos

We help provide invoices and basic documentation to support insurance claims. Photos before we begin are always helpful.

7. Preventing future emergencies

After an emergency, many homeowners choose to schedule a safety assessment of nearby trees.

• Hazard tree evaluations
• Storm preparation
• Preventive pruning

Reliable 24/7 help when you need it most

Tree emergencies are stressful—but you don’t have to handle them alone. Bay Area Tree Care provides rapid, safe, and professional 24-hour service to protect your family and property.